If your tracking page says “Delivered” but you can't find your package, please follow these steps to resolve the issue:
Step 1: Let's try to find your package!
✔️ Make sure to check your mailbox and/or parcel locker to see if your Landish package is there.
✔️ Even if your tracking page simply says “Delivered”, please still check your mailbox just in case this was not specified (it happens 🙄).
✔️ Make sure that a delivery slip indicating pickup location was not left at your door or in your mailbox.
Step 2:
If none of the above apply, please call the shipping company's customer service to get more information.
Step 3:
If after speaking to them you still cannot obtain your Landish package, please email us at hello@landish.co, indicating your order # so we can help!